Frequently Asked Questions

What does ePower do?

ePower helps Texas businesses and organizations with commercial energy brokerage, strategic procurement, utility bill analysis, contract planning, deregulated market guidance, and utility tax exemption support.

An energy broker is an independent advisor who compares retail energy providers, evaluates contract options, negotiates pricing and terms, and helps clients select an agreement aligned with their needs.

Energy brokerage focuses on supplier comparison and contract execution. Energy procurement is a broader strategy that includes market analysis, planning, risk management, budgeting, supplier evaluation, contract management, and ongoing support.

A utility tax exemption may reduce or remove applicable sales tax on qualifying electricity or natural gas usage. Eligibility depends on the organization, facility activity, account classification, utility usage, and Texas requirements.

Potentially eligible customer types may include manufacturers, industrial processors, qualifying nonprofits, churches, educational organizations, agricultural operations, recycling businesses, and other organizations with qualifying usage. A review is required to determine whether an exemption may apply.

Qualifying utility usage directly connected to manufacturing, processing, or production may be eligible. A predominant use study or other documentation may be required depending on the facility and usage.

Qualifying nonprofit, charitable, educational, and religious organizations may be eligible for certain exemptions. The organization may need to provide proof of exempt status and account information.

HOAs and multifamily communities can request a review of common-area and property utility accounts. Opportunities depend on account classification, property use, supplier agreements, and applicable tax rules.

A predominant use study analyzes how electricity or natural gas is used at a facility to determine whether qualifying usage meets applicable exemption requirements. The study may involve usage data, equipment, operating schedules, and production activities.

Savings vary based on usage, current rates, taxes, fees, contract terms, eligibility, and market conditions. ePower does not guarantee a specific amount, but a bill review can identify areas that deserve further analysis.